Hot Water Heaters

Nearly every time we have strong wind and rain, our hot water is interrupted. The water gets into the rooftop shelter that houses the hot water heaters. The water makes its way to the power points and the electric circuits trip. The SC arranged for an electrician to check the circuits, but the electrician was unable to eliminate the problem. The SC has now arranged for a hot water technician to evaluate the issue. We hope the problem is fixed this evening....

7pm update - The second team tried and failed. The manufacturer's technician has been contacted is expected to be onsite by 9pm.  Let's keep our fingers crossed!

10:30pm update - So far we have had two trades people here today, who could not fix the problem with the hot water. By 8pm the manufacturer's technician arrived, and now almost two and a half hour later they have managed to get one out of four boilers working. They will keep working through the night, and hopefully we will all be able to have a hot shower in the morning.
The problem is caused by the extreme weather conditions. We need to take preventative measures to avoid a repeat event in the future. That will entail creating a shelter to prevent rain water getting contact with the electrical connections.

Sunrise update - The manufacturer's technician managed to fix three out of four boilers last night, so we have hot water again. He recommended that all boilers get serviced when they have dried out. We may also have one water circulation pump not functioning.

What's next - The incoming rain shorted out the electronic controls of all hot water heaters. The technician managed to replace the electronics on three of the four heaters. The SC will arrange for the fourth hot water heater and the second hot water circulation pump to be repaired. Also, the SC is making arrangements for improvements to the hot water heater shelter to mitigate the damaging effects of driving rains.